These rules apply for both regular and trial classes
Cancellations by the Student
1.Students can cancel formal lesson appointments 24 hours in advance.
2.Students will compensate the teachers ¥25 per appointment if they contact PalFish to cancel appointments within 3 hours.
NOTE: Teachers who have trials canceled within three hours of the appointment will get priority to be booked a new trial in that time slot. It means If a trial lesson is cancelled within 3 hours of its starting time, it will not show as cancelled on your appointments, as the system will try to fill it with a different class. However, if the PalFish system is unable to fill that slot with another trial 10 minutes before the starting time, the lesson will show up as cancelled on your schedule. You will then receive ¥25 as compensation for a cancelled class.
Cancellations by the Teacher
1.Teachers can cancel appointments 24 hours in advance without a monetary fine. You will be deducted one point for this.
2.Teachers can cancel all classes(formal and trial) within 24hours by themselves on the app without notifying admins. The fine is ¥50 per cancellation.
Teachers are paid monthly through Payoneer. This operates similar to PayPal. Teachers are responsible for any associated fees. You can also link a bank account IF you have an account on mainland China.
Palfish has the fastest hiring process. You can be teaching in as little as 2-4 days! This guide will take you through the process for becoming an Official Kids Course Teacher.